K&L launches New Help Desk
New Program improves customer relations

2008-08-01 16:14:38
In an effort to help K&L Technology Consulting continue to move towards becoming a full-service technology support provider, a new system has been put in place to help streamline and track the technical requests of our customers.



K&L Technology Introduces New Help Desk System

This system will allow all clients to submit time-stamped service requests, and also allow them to choose the severity level of their issues. This system has been designed to assist us in keeping better track of requested service calls, to ensure that technical issues are handled in a timely and effective manner.

Customers will be able to track their service requests from the time they are submitted, until the time that they have been resolved and closed. Our customers are of top priority to us, and it is our goal to provide top-tier support levels. If you would like to learn a little more about this feature, or our company, please feel free to contact us by phone at 785-856-2626, or by email at sales@kltconsulting.net.